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Support & Contact

Help with CueSplit, SubStantial and my other apps and tools.

Need help with one of my apps, found a bug, or have an idea for a feature? Email me, and I'll get back to you as soon as I can.

[email protected]

What to include

  • the app and its version (in CueSplit, choose CueSplit > About CueSplit; in SubStantial, SubStantial > About SubStantial)
  • your version of macOS
  • what you did, what you expected, and what happened instead
  • for a problem with a particular album, its cue sheet if you can share it: it's small, and usually enough to reproduce the problem
  • for a problem with a particular subtitle file in SubStantial, the file if you can share it, and the provider and model you used

Software

  • CueSplit: splits single-file lossless albums into tagged tracks, on the Mac.
  • cuesplit: the same splitting, from the command line.
  • SubStantial: translates whole folders of subtitles with a language model, and makes subtitles from speech, on the Mac.

Privacy

My software doesn't collect any personal information. See the privacy policy for details.